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Privacy Policy

Your trust matters. Here's how we handle and protect your information.

Last Updated: June 2026

Your privacy is important to us. This Privacy Policy explains how Donate Pulse collects, uses, and protects your information when you use our services.

1. Information We Collect

To provide blood donation and request services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Blood group
  • Profile picture
  • City and location information
  • Donation and request history
  • Device notification token for alerts

2. How We Use Your Information

The information collected is used to:

  • Create and manage your account
  • Connect blood donors with recipients
  • Display donor and request information
  • Send blood request notifications
  • Improve app functionality and user experience
  • Maintain security and prevent misuse

3. Location Information

We do NOT collect real-time GPS location. Instead, users provide their country and city during registration. This information is only used to:

  • Show blood donation requests in the same city
  • Suggest nearby donors based on city
  • Improve matching between donors and recipients

We do not track or store your live location.

4. Notifications

The application may send push notifications regarding:

  • New blood requests
  • Donation updates
  • Important account-related information

You can disable notifications at any time through your device settings.

5. Data Security

We take reasonable measures to protect your personal information using secure technologies and authentication systems. However, no method of electronic storage or transmission is completely secure.

6. Information Sharing

We do not sell, rent, or trade your personal information. Limited profile information may be shared with other users only when necessary to facilitate blood donation and communication between donors and recipients.

7. User Responsibilities

Users are responsible for ensuring that the information provided is accurate and up to date. Any misuse of the platform may result in account suspension or removal.

8. Third-Party Services

Our application may use trusted third-party services such as:

  • Firebase Authentication
  • Cloud Firestore
  • Firebase Cloud Messaging
  • Google Maps Services

These services may process data according to their own privacy policies.

9. Account Deletion

Users may request account deletion at any time. Upon deletion, personal information will be removed from our systems except where retention is required for legal, security, or operational purposes.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected within the application along with the updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact our support team at support@donatepulse.org.

Acknowledgement

By using this application, you agree to the collection and use of information described in this Privacy Policy.